PC Technician

We are currently searching for a full-time PC Technician to join our growing business providing business and residential computer solutions for Windows-based PCs. The ideal candidate will have extensive hardware/software troubleshooting and repair experience along with excellent interpersonal skills. The ability to conduct oneself in a professional manner and deliver outstanding customer service is a must.  

Duties include but are not limited to troubleshooting, diagnosis and repair of all manner of Windows-based hardware, software, and network (wired and wireless) issues; system installations and upgrades; software installations and upgrades; and network installations and upgrades.

Job Requirements

• A+ and/or Network+ certification preferred. However, applicants with very strong hands-on experience will also be   considered
   
• Field service experience will be a major plus, although strong similar in-house experience will be considered
   
• Strong hardware repair skills, including troubleshooting all internal PC components
   
• Strong software troubleshooting skills, including troubleshooting all Windows operating systems, Internet Explorer, Outlook and Outlook Express, Microsoft Office (Word, Excel & PowerPoint)
   
• Strong Windows-based network connectivity troubleshooting skills (wired and wireless)
   
• Working knowledge of Microsoft Server and/or Microsoft Small Business Server will be a major plus
   
• Strong analysis and organizational skills are imperative with demonstrated capability for problem determination and resolution
   
• Must be able to effectively handle multiple projects simultaneously and properly prioritize client issues and needs
   
• Must be able to work independently and complete work within specified deadlines
   
• Professionalism, integrity, attention to detail, punctuality and a positive, customer-focused attitude are imperative
   
• Must be able to communicate professionally to clients and management both verbally and in writing
   
• Excellent customer relations skills with ability to communicate technical issues in “plain English” and willingness to market and promote services as appropriate
   
• Local travel is required. Must have a dependable vehicle.
   
• Must be willing to occasionally work after hours, weekends and holidays.
   

Hourly rate of $10 to $20 depending on experience. Please send resume and cover letter to hr@callthepcguy.com. No phone calls please.