Service Fees

Service Fees

Estimate Labor Time	Number of Hours
General Services
SpyWare/Adware Removal	3
Virus Removal	3
Printer Installation	1
Hardware Installation	1
Software Installation	1
Data Transfer up to 5GB	1-2
Data Transfer up to 20GB	2-3
Backup Services
Data Backup to CD	1
Data Backup to DVD	1.5
Data Recovery	2 -5
Offsite Data Recovery - Clean Room	Call for Estimate
Reload OS Only	2
Reload OS & up to 3 Applications	3
Disaster Recovery Backup	Call for estimate
Networking Services
Router Setup	1
Wireless Configuration Setup with 3 Devices	2
Additional Wireless Devices	1
CAT5 Drop (Business only)	Call for estimate
Network Printer Setup	1
Server Services
Windows 2003 Server Installation	Call for estimate
Windows 2003 SBS Installation	Call for estimate
Terminal Services Setup	Call for estimate
Routing & Remote Access & VPN Setup	Call for estimate

Residential On-Site Service
$90/hour* 1 hour minimum
$135/hour * After 6pm & Saturday or Sunday 2 hour minimum
*Trip fee of $25 for locations 20+ miles from office

All Residential service calls will require payment upon completion of job. Finance charges will be added if not paid within 15 days.

Drop-off Service
$60/hour

$30 Diagnostics

Phone/Remote Service*

$30/ half hour

*credit card payment required at time of service

Business Service

$125/hour 1 hour minimum
$440/half day (4 hours at $110/hour)
$800/full day (8 hours at $100/hour)

$187.50/hour After 6pm & Saturdays or Sunday 2 hour minimum
$100/hour Pre-paid Hours-10 hours minimum

Service Agreements Available

All Business service calls will require payment upon completion of job. Finance charges will be added if not paid within 30 days.

Payment options- Cash/Check/