office (919) 848-3259

 

 

 

 

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Residential On-Site Service

 

Business Services

$75/hour* 1 hour minimum

$112.50/hour*
After 6 pm & Saturday/Sunday 2 hour minimum

*Trip fee of $25 for locations 20+ miles from office
 
All Residential Service Calls will require payment upon completion of job. Finance charges will be added if not paid within 15 days.

$100/hour 1 hour minimum
$340/half day (4 hours at $85/hour)
$600/full day (8 hours at $75/hour)

$150/hour After 6pm & Saturdays or Sunday 2 hour minimum
$75/hour Pre-paid Hours-10 hours minimum

Please ask about our Maintenance Service Contracts!

All Business service calls will require payment upon completion of job. Finance charges will be added if not paid within 30 days.

Drop-off Service
$50/hour
$25 Diagnostics

Phone/Remote Service*
$25/ half hour
*credit card payment required at time of service

Payment options- Cash/Check/ 

Estimated Service Times

General Services
SpyWare/Adware Removal  3
Virus Removal   3
Printer Installation  1
Hardware Installation  1
Software Installation  1
Data Transfer up to 5GB  1-2
Data Transfer up to 20GB  2-3
   
Backup Services
Data Backup to CD   1
Data Backup to DVD  1.5
Data Recovery   2-5
Offsite Data Recovery Estimate Req.
Reload OS Only  2
Reload OS & up to 3 Applications  3
Disaster Recovery Backup  Estimate Req.
Networking Services
Router Setup  1
Wireless Setup with 3 Devices  2
Additional Wireless Devices  1
CAT5 Drop (Business only)   Estimate Req.
Network Printer Setup  1
Business Server Services
Windows 2003 Server Installation  Estimate Req.
Windows 2003 SBS Installation   Estimate Req.
Terminal Services Setup  Estimate Req.
Routing & Remote Access & VPN Setup   Estimate Req.